At SixSevenZy, we are committed to delivering your orders safely and on time. This Delivery Policy outlines how and when your orders will be delivered.
Delivery Locations
We currently offer delivery services within Sri Lanka and Australia. Delivery availability may vary depending on the destination and courier service.
Delivery Timeframes
Delivery times are estimates and may vary based on location, product availability, and external factors such as weather conditions, public holidays, or courier delays.
Same-day or express delivery options may be available for selected locations and products.
Delivery Charges
Delivery charges, if applicable, will be clearly displayed at checkout before order confirmation. Charges may vary depending on location, order size, and delivery method.
Order Processing
Orders are processed once payment is successfully completed. Processing times may vary depending on product type, customization, or availability.
Delivery Responsibility
Customers are responsible for providing accurate and complete delivery information. SixSevenZy is not responsible for delays, non-delivery, or additional charges caused by incorrect or incomplete address details.
Unsuccessful Deliveries
If delivery is unsuccessful due to the recipient’s unavailability or incorrect information, re-delivery charges may apply. In such cases, the customer will be contacted for further instructions.
Damaged or Missing Items
If your order arrives damaged or incomplete, please notify us within 24–48 hours of delivery by contacting hello@sixsevenzy.com with relevant details and images where applicable.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Phone:
Sri Lanka: +94 71 933 0011 / +94 77 961 5283
Australia: +61 433 336 710 / +61 433 770 273
Email: hello@sixsevenzy.com
Addresses:
37/4 Papiliyana Road, Nugegoda
20/641, Wilahena Road, Kelaniya
Last Updated: January 2026